Frequently Asked Questions

We’re Shopee 199 - your one stop retail destination and we aim to provide you with exceptional value for money by offering a wide range of quality and affordable daily use products, all priced at INR 199. Here are some frequently asked questions to help you navigate our platform and make the most of your shopping experience.

How can I place an order on Shopee 199?

To place an order, simply browse through our product categories, select the items you want to purchase, and add them to your cart. Proceed to the checkout page, provide the necessary details, choose your preferred payment method, and confirm your order.

What payment options are available?

We offer a large variety of secure payment options to ensure a convenient shopping experience. You can pay using credit or debit cards, net banking, mobile wallets, or cash on delivery (COD) where available.

What is the delivery time for orders?

We strive to deliver your orders as quickly as possible. The estimated delivery time depends on your location and the availability of the product. You can find the estimated delivery time displayed on the product page and during the checkout process.

What is your return and refund policy?

We have a hassle-free return and refund policy. If you receive a damaged or defective product, or if you’re not satisfied with your purchase, you can initiate a return within a specified time frame. Please visit our Returns and Refunds page for detailed instructions and to check if your order is eligible for return.

Are there any additional charges apart from the product price?

No, the price displayed on our website is the final price you pay for the product. There are no additional charges. However, if you choose cash on delivery (COD) as your payment method, a nominal fee may be applicable.

How can I contact customer support?

For any queries or assistance, our dedicated customer support team is here to help. You can reach out to us through our contact page, where you’ll find our customer support email and phone number. We strive to respond to your inquiries as soon as possible.

If you have any further questions or concerns, please don’t hesitate to contact us. Happy shopping!