Curious to know how our delivery process works? Once your order is processed by our system, we meticulously inspect your products to ensure they are in perfect condition.
After passing the final round of quality control, the items are packed and given to our reliable delivery partner. Our delivery partners strive to deliver your package as swiftly as possible. If they encounter any issues reaching the provided address, they will contact you to resolve the matter.
How are items packaged?
Our products are carefully packaged in boxes, which are further protected by a plastic layer. Each product is individually wrapped in bubble wrap, with fragile items like bottles, ceramics, and glass items receiving additional bubble wrap for secure protection. We take great pride in the quality of our packaging.
How can I track my order after it has been shipped?
Upon the dispatch of your order, you will receive an email containing the tracking number and the courier company handling your order.
You can monitor the status of your package 24 hours after it has been dispatched from our warehouse.
Are there any shipping charges applicable on my order?
We apply standard shipping charges for most addresses.
For orders within India – a flat Rs.70 charge is levied on all orders below Rs.499, while orders above Rs.499 qualify for free shipping.
What is the range of locations and estimated delivery time for product delivery?
DISCOUNT SHOPS offers shipping across the entirety of India! We typically dispatch most orders within 1-4 business days (excluding Sundays and public holidays). Express shipment typically takes between 3-10 working days post payment receipt.
For swift and efficient delivery, please provide your complete address and contact information when placing your order and making payments.
Payment Options:
Customers can pay online via Credit Cards, Debit Cards, Net Banking, Paytm, Major Wallets, and UPI.
DISCOUNT SHOPS provides secure net banking options across all payment networks – Visa, Master Card, Maestro, American Express & more, to facilitate easy and secure transactions.
For any queries, reach out to us at info@shopee99.com.
